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Supplier Nonconformance Processing Guidelines
 for Boeing Houston Purchase Contracts

When a nonconformance is detected by the supplier, and the supplier has not been authorized Material Review Authority by the Boeing Houston site, the supplier nonconformance shall be processed as follows:

1. The supplier shall provide a copy of the suppliers nonconformance document, as formally recorded in the supplier’s formal nonconformance documentation system, to the Boeing Houston buyer named on the Boeing Houston Purchase Contract along with the request for Boeing MRB processing. The supplier’s format for the nonconformance is acceptable as long as it contains the following minimum relative information:

  • Boeing Purchase Contract number
  • Part Number(s)
  • Item revision level
  • Serial Number(s), when applicable
  • Quantity of nonconforming parts
  • Heat/Lot Number(s) or Lot Date Code(s), when applicable
  • A Quality point of contact at the supplier’s facility
  • Photo’s of the nonconformance when such would help clarify the subject, or when requested by Boeing.
  • A detailed description of the nonconformance stated in the “Is / Should be” format along with the following information:
    • Drawing location pinpointing the nonconformance
    • Drawing feature affected with the drawing tolerance requirements
    • Supplier’s affected work planning document number and the work sequence at which the nonconformance was detected
    • A proposed disposition for the nonconformance (e.g., Repair, Use-As-Is)
    • Root Cause and Corrective Action (CCA) information

2. Boeing shall perform the MRB review per Boeing’s internal processes and procedures.

3. Boeing will return the MRB disposition to the supplier via a formal purchase contract change.

4. Upon completion of performance of the Boeing authorized disposition and acceptance by all required parties, the supplier shall provide a copy of the supplier’s closed out nonconformance document to the Boeing Buyer named in the Boeing Houston Purchase Contract.

NOTES/EXCEPTIONS:

  • Boeing MRB is not required when the supplier’s disposition for the nonconformance is “Rework” and the nonconforming item can be fully and completely returned to drawing requirements. EXCEPTION:  If the nonconforming item is Customer or Government furnished, supplier MRB is not authorized for Rework disposition – the supplier shall process a request for Boeing MRB per the above outlined process.
  • Boeing MRB is not required when the supplier’s disposition for the nonconformance is “Scrap” or “Scrap and remake”. EXCEPTION:  If the nonconforming item is Customer or Government furnished, supplier MRB is not authorized for “Scrap” or “Scrap and remake” disposition – the supplier shall process a request for Boeing MRB per the above outlined process.
  • Boeing MRB is not required when the supplier’s disposition for the nonconformance is “No Defect” where either 1) the nonconformance was written in error, or 2) the nonconformance will be fully removed during installation into the next level assembly thereby fully meeting all drawing requirements at the next level assembly and the next level assembly has not yet been delivered to Boeing.
  • Supplier continued work on a nonconforming item without Boeing written direction is done so fully at supplier risk.
Supplier correction to the nonconforming product is subject to completion verification and acceptance by Boeing and/or Boeing Customer(s).
 
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